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Hidden lake apartments11/8/2023 ![]() this center houses some of the most pathetic incompetent employees Ive ever dealt with. ![]() the other leasing agents in the office were better though.additionally if you ever try to call this office you will most definitely be directed to their "calling center". and when we would meet with her she was always in a rush and defensive. she was very unresponsive when trying to sign a lease remotely. we were never told we would have to pay for parking and didnt find this out till we arrived.speaking of which, Denise was the worst leasing agent ive ever dealt with. we had some young kids move in above us who absolutely brutal with loud banging noises all throughout the day/night. the cabinets are as if from the 60s, the buildings look like jail cells, the walls are paper thin, etc. First off, the rooms are nothing like whats pictured on the website. Who thinks it is time to stop giving these people chances and just go get an attorney?Ībsolutely would not recommend renting here unless your in a pinch. I call the offsite number and it takes multiple phone calls to get in touch with the property manager. You can have one of the cleanest kitchens/apartments and still see cockroaches at 8:30 in the morning, a person cant get a real shower as you dodge the water evey 45 seconds as it goes from ice cold to blistering hot the entire time, garbage all over the outside, have even swept a portion of the parking lot after borrowing broom from a maintenence person to clean up glass in parking spots/lot i had asked 3 different people to take care of 2 of which were ladies in front office and 1 was a maintenence worker. Dog area is always full of feces and no bags hardly ever to pick up said feces if ur pet does poop. Have lived here almost 3 years, got flooded out of my apt and i live on the 3rd floor, ceiling had been sealed without being treated for black mold even though I had mentioned and requested it be treated. I now have my property damaged because of this. I tell them I don't even bother with leaving messages anyhow. I can recall on numerous occasions where I've asked for the office to give me a call back or told the after hours people to have them call back and NEVER have they called back. She said they don't have a number for anybody higher. I am extremely angry and the reason for this review is because I called after hours and asked for a manager or supervisor higher then the women in the office. Is hidden lake apartments going to pay for my mattress and box spring? Get rid of the mold smell that is coming from my room? What if the ceiling had fallen on myself or 6 year old son? What if we had been hurt. I now have to wash all my clean clothing that was on my bed and throw away my mattress and box spring because it is so soaked though. There is dry wall and dirty tub water all over my bed and my bed and box spring are ruined. And now I'm just livid, my ceiling is caving in with water and has broke over my bed and clothing. We've been living with that for months now. The sound is so loud that it wakes us up in the night if we flush the toilet. Our toilet has had an atrocious sound since we've moved in months ago and nothing has been done. ![]() We live next to the laundry room and it floods so bad that it seeps through the wall and floor to our apartment. As time goes by we start experiencing more problems with water related issues. We have had water damage from the beginning from the ceilingto the floors. We somewhat recently moved into a larger apartment earlier this year. So we have been living at Hidden lake apartments for almost 3 years now and haven't had too many problems. ![]()
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